Return Policy
Return for a product will be accepted only if:
- Order is received in damaged condition.
- Wrong product is sent.
- Part of the order is missing.
In all of the above cases, customer shall inform us within 72 hours of receiving the order with a valid image proof on hi@plantseindia.com.
- Only products worth same or more value would be eligible for exchange. No refunds will be processed.
- Exchange product will be dispatched within 48-72 hours of receiving the product.
- In any case, if a prepaid order is not delivered, a refund will be initiated within 3-5 working days via same mode of payment.
- If a customer wishes to return/exchange a product after 72 hours of delivery, the same should be couriered back at our facility after which a refund/exchange of product will be initiated within 3-5 days of receiving the product back at our warehouse. Courier charges will not be bared by Plantsē India in case of returns.
The tracking details for the same should be shared on hi@plantseindia.com.
Return Address:
Final Touch,
203, One42 Retail Plaza, near Ashok Vatika BRT stop, Ambli Bopal road, Ahmedabad 380054.
+91 9824347880